US Customs

U.S. Customs, Duties & Import Taxes

 

Shipping from South Africa to the United States

We ship all orders directly from South Africa to the United States. When ordering internationally, it’s important to understand how customs and import fees may apply.

 


Will I Pay Customs or Import Fees?

Orders shipped to the U.S. may be subject to import duties, taxes, or tariffs depending on the order value.

  • Orders under $800 USD
    Usually duty-free under U.S. “de minimis” rules.

  • Orders over $800 USD
    May be subject to:

    • Import duties

    • Customs processing fees

    • Applicable taxes

These charges are determined by U.S. Customs and Border Protection and are not included in our product or shipping prices.

 


📑 Who Pays These Fees?

All customs duties and import taxes are the responsibility of the buyer.

If fees apply, they are typically collected by:

  • FedEx

  • Or U.S. customs before delivery

 


🚚 Shipping Carriers & Customs Handling

We work with trusted international couriers who help facilitate customs clearance. However, delays can occasionally occur due to:

  • Customs inspections

  • Missing or incorrect documentation

  • High shipment volumes

 


⚠️ Important Notes

  • We cannot mark packages as “gift” to avoid duties.

  • We cannot predict or control customs fees.

  • Refused shipments due to unpaid customs fees may not be eligible for a full refund.

 


❓ Questions?

If you have any questions about shipping to the U.S., feel free to contact us before placing your order—we’re happy to help!